Don’t be a Victim of Scams

Monday, April 23rd, 2018

Did you know that most scams take place over the phone, and people 55 years of age and older are more likely to be a victim? You don’t have to be another statistic. The increase in utility-related scams is a real concern, which is why we make it a priority to educate our customers about the most common scams and how to protect yourself.

Pre-paid Debit Card Scam – A caller claiming to work for the utility scams customers into believing that their accounts are delinquent, and services will be disconnected unless they pay immediately. They demand that the customers make a payment by purchasing a pre-paid debit card at a local convenience store and calling back to give them a receipt and PIN.

Federal Assistance Scam – This scam involves a phony program that offers assistance with utility bills in exchange for personal information like Social Security numbers. Perpetrators of these scams can contact customers by text messages, email and even social media.